Languages: English Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Work setting: Food service establishment Coffee shop Restaurant Responsibilities: Establish methods to meet work schedules Supervise and co-ordinate activities of staff who prepare and portion food Train staff in job duties, sanitation and safety procedures Ensure food service and quality control Prepare budget and cost estimates Address customers' complaints or concerns Maintain records of stock, repairs, sales and wastage Prepare and submit reports Supervise and check assembly of trays Establish work schedules Supervision: 5-10 people Food service counter attendants and food preparers Additional information: Work conditions and physical capabilities Fast-paced environment Work under pressure Combination of sitting, standing, walking Standing for extended periods Physically demanding Personal suitability Efficient interpersonal skills Flexibility Team player